Shipping Policy
Shipping Policy
We offer free Tracked48 shipping for all orders over £50.00.
We have the following shipping options available in the United Kingdom:
DHL e-commerce: 1 Business Day - £3.99
DPD Next Day: 1 Business Day - £6.99
DPD Saturday: Saturday Delivery - £9.99
DPD Sunday: Sunday Delivery - £9.99
DPD Next Day 10:30 AM - £12.99
DPD Next Day 12:00 PM- £15.99
The order has to be placed before 4 PM to be shipped the same day. Orders placed after 4 PM on Friday will be processed the next working day, which would be the following Monday.*Excluding bank holidays
DPD Saturday can be selected on Friday before 4 PM DPD Sunday can be selected on Saturday before 12 PM.*Excluding bank holidays
International Delivery
We Ship To The Following Countries
We offer international shipping to the following countries:
Albania, Australia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Georgia, Greece, Hungary, Guernsey, Iceland, Ireland, Isle of Man, Italy, Japan, Latvia, Lithuania, Luxembourg, North Macedonia, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine and United States.
We do offer free international economy shipping over €150 to Germany, France, Italy and Spain.
For other European countries, the cost is €20
USA - worldwide shipping for just $25
The duties and taxes are not included and not paid. We are doing our best to help customers avoid the duties and taxes to be applied on arrival.
Please note that if an order has been refused on arrival and the carrier has to return the parcel to us, we reserve the right to deduct the return shipping cost from the refund.
Store Pickup
We offer in-store pickup. Please allow us some time to prepare your order and wait for the confirmation email that the order is ready for collection.
Delayed Orders
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Please note: The original delivery fee is nonrefundable.
The protection fee is nonrefundable
Contact Us
If you have any questions, please feel free to contact us:
Call us at: +44 20 8881 6812
Email us at: support@truclothing.com
truclothing.com/pages/contact-us
Last Updated: 02/28/2024